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Description
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Shipping & Delivery
- We offer nationwide delivery across Pakistan and international shipping to selected countries. Orders are usually processed within 1-2 working days after confirmation.
- Delivery Time (Pakistan): 5-7working days
- International Delivery: 15-20 working days (depending on destination)
- Courier Partners: Trusted and reliable delivery services
- Shipping Charges: Calculated at checkout based on delivery location
- Customers will receive a tracking number once the order is shipped. Please ensure correct address and contact details at the time of placing the order to avoid delays.
- Return & Refund Policy
- We strive to maintain the highest quality standards. However, if you receive a damaged, expired, or incorrect product, please contact us within 2 days of receiving the parcel.
- Returns/Refunds are eligible only if:
- The product is unused and in its original packaging
- You provide proof of purchase and delivery
- The return request is made within 1 days of delivery
- Refund Process:
- Once approved, refunds will be processed via bank transfer or as store credit within 7 working days.
- Note: Due to the nature of herbal and personal care products, we do not offer refunds for change of mind or opened/used products.
- Order Policy
- All orders must be placed through our official website or WhatsApp number.
- You will receive an order confirmation call or SMS after placing your order.
- Orders without confirmation may be delayed or canceled.
- Once shipped, orders cannot be modified or canceled.
- We reserve the right to cancel orders in case of incorrect address, payment issues, or suspected misuse.
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